Shipping & Returns

We want your shopping experience to be simple and transparent. Below is detail on our shipping, delivery, and return processes in full compliance with EU consumer protection laws.

Shipping & Delivery

We offer fast delivery within Sweden and the EU in collaboration with major courier services.

• Delivery Methods: Orders are shipped via parcel post (to your nearest pickup point) or home delivery.
• Delivery Time: Typically 1–3 business days within Sweden.

14-Day Right of Withdrawal

Under EU consumer protection laws, you have a statutory right to withdraw from your purchase within 14 days of receiving your goods.

• Conditions: Returned items must be unused, in their original condition, and in their original packaging.
• Return Shipping: Return shipping costs are paid by the customer. We recommend using a trackable shipping service.

Warranty Policy

We do not offer any commercial warranties. All purchases are covered by statutory consumer rights in accordance with EU regulations.

How to Return an Item

1. Open a return request from your account support area or contact customer service.
2. Securely pack the item in its original packaging.
3. Ship the parcel to our registered address: Högdalsgången 9, 124 54 Bandhagen, Sweden.