Frequently Asked Questions (FAQ)

Find quick answers to common questions about shopping at Vinthem.

How long does delivery take?

Shipping typically takes 1–3 business days within Sweden.

What is your return policy?

You have a statutory 14-day right of withdrawal from the day you receive your order. The product must be returned unused and in its original packaging. Return shipping costs are paid by the customer.

Do you offer a product warranty?

We do not offer commercial warranties. However, all products are protected under statutory EU consumer rights for faulty items.

How do I contact support?

You can email us at info@vinthem.se or open a support ticket from your account support page.