Privacy Policy

Politika privatnosti

Customer data, account information, checkout records, and support activity are handled under this privacy framework.

Last updated: 7/21/2026Source: Storefront Settings

Privacy Policy

Vinthem values your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for the processing of your personal data is:

  • Company: Vinthem
  • Organization Number: 740817-2217
  • Address: Högdalsgången 9, 124 54 Bandhagen, Sweden
  • Email: info@vinthem.se

2. What Data We Process

We process the following personal data when you shop with us or interact with our website:

  • Name, email address, phone number, and delivery address for orders
  • Order details and payment transaction records
  • Support communications and ticket histories
  • Website activity and technical data via cookies (with your consent)

3. Purpose and Legal Basis

We process your personal data to:

  • Fulfill our contract with you (process and deliver your order)
  • Comply with legal obligations (such as bookkeeping laws)
  • Provide customer support and manage returns or refunds
  • Improve the storefront experience and analyze usage (with your consent)

4. Analytics (Google Analytics)

We use Google Analytics to understand how our visitors navigate the website, analyze traffic, and improve the user experience. Google Analytics is only activated if you explicitly give your consent via our cookie banner. You can withdraw or manage your consent at any time via the cookie settings in the footer.

5. Newsletter (Subscribing & Unsubscribing)

If you choose to subscribe to our newsletter, we collect your email address to send you news and offers. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by visiting the unsubscribe page on our website.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., 7 years under Swedish accounting regulations).

7. Your Rights

Under the GDPR, you have the right to access your personal data, request correction or deletion, restrict processing, and request data portability.